If the email is there, you can add us to your safe sender list to make sure you don't miss any other emails. If you didn't receive an email confirmation, check your spam folder. Order ConfirmationĪfter each purchase, we send an email confirmation with your order details and instructions for how to use your Groupon. If you need to see instructions for using your voucher, you can find these on the Groupon itself or by selecting See Details in My Groupons. Not Ready to Use YetĪfter you’ve viewed your voucher, you’ll no longer be able to make self-service changes to the order in your account, so make sure not to view it until you’re ready to use it. It may also be a good idea to check your internet connection. Refresh the page or select the back button in your browser and select View Voucher again, and your voucher should load correctly after a few moments. If your voucher isn’t loading when you try to view it, you may be experiencing a slight system delay.
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